Gabriel Technological Innovation operates an online retail store selling pet supplies through
https://gabrieltechnologicalinnovation.com.
Please review our shipping policy before placing an order.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation
- Orders are not processed or shipped on weekends or public holidays
- Processing time may be extended during peak seasons or promotional periods
Once your order has been shipped, you will receive a confirmation email with tracking information.
2. Shipping Locations
- We currently ship within the United States only
- We do not ship to P.O. Boxes or APO/FPO addresses
- Certain remote or restricted areas may experience longer delivery times
3. Shipping Methods & Delivery Time
Delivery times are estimates and may vary based on carrier and destination.
- Standard Shipping: 5–10 business days
- Large or heavy items (such as dog crates or cat trees) may require additional handling and transit time
Shipping time does not include order processing time.
4. Shipping Costs
- Shipping costs are calculated at checkout and displayed before payment
- Shipping fees are non-refundable, except in cases of confirmed shipping error on our part
For large or oversized items, shipping costs may be higher due to weight and dimensions.
5. Shipment Tracking
Once shipped, tracking information will be provided via email.
Customers are responsible for monitoring shipment status using the provided tracking number.
6. Damaged or Lost Shipments
If your order arrives damaged or is lost in transit:
- You must notify us within 48 hours of delivery (for damaged items)
- Provide your order number and clear photos of the product and packaging
After verification, we will determine an appropriate resolution, which may include a replacement or refund.
Claims submitted outside the stated time frame may not be accepted.
7. Incorrect Address & Failed Delivery
- Customers are responsible for providing accurate and complete shipping information
- We are not responsible for delays or losses caused by incorrect or incomplete addresses
- Refused, returned, or unclaimed shipments are not eligible for refunds
Additional shipping fees may apply if re-delivery is required.
8. Title & Risk of Loss
Ownership and risk of loss transfer to the customer upon confirmed delivery to the provided shipping address.
9. Contact Information
If you have questions about this Shipping Policy, please contact us:
Company: Gabriel Technological Innovation
Website: https://gabrieltechnologicalinnovation.com
Email: info@gabrieltechnologicalinnovation.click
Phone: +1 (267) 384-8123
Address: 6207 Colbath Ave, Van Nuys, CA 91401, United States